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On the consumer (not "for Business") side of things, I think some of it is the long running experiment to make Skype a platform and merge said platform deeper into the broader ecosystem of apps. With Windows 10 I think we're finally starting to see some of that shake out and some of that improve.

It's very interesting seeing the seamless merger of Skype into the Messaging, People, and Phone apps in Windows 10. Having finally figured out the new Windows 10 Skype Video app I realized that I could uninstall the classic desktop app and the Windows 8 version of Skype mobile that is (weirdly) still in the Windows Store on mobile as if it is still a useful app (and in which case it is not), unlike its short-lived tablet/desktop counterpart.

You can still see some of the uneven edges: the reason I had to figure out the Skype Video app was that it is the only one that currently supports accepting or making Skype contact requests, before you can link them in People. (I presume that sort of functionality should eventually merge in the People app more directly?) Also, there's still that slight friction between traditional Skype accounts and using Microsoft accounts for Skype that I'm unsure if there will ever be a clean fix.

I think that the "Skype Video" should be named something like Videophone to better align with brand-less Messaging, Phone app names, but that's a marketing quibble.

I do like the way that SMS messaging and Skype messaging interleave in the Messaging app now. It's nice having only one app for that. I wish it supported merging in Facebook's Messenger as well, but I realize that won't happen for many, many reasons.

As for Skype for Business, I think it's been solid since its Lync-branded days. I'm curious if they can get the sort of "platform leverage" we are seeing on the consumer side of things, but it doesn't necessarily need it. If they make it more Slack-like, that could be interesting.




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