Hang on though. The people calling the shots, or at least providing feedback, should be the end users, not the developers. Usually the developers do not use the software they're building. In rare cases, the developers "eat their own dog food" but this is often not the case.
I absolutely agree when the web site is a tech product/application. I was more taking a stab at major news/media outlets and other "content" sites, whose non-technical "executives" blithely dictate that their devs perpetuate this buffoonery.