- encourage honest (harsh) feedback that the product owner can take action on.
also if the same feedback comes in twice from 2 diff people, thats a great indicator. public comments do not allow that (since most people wont duplicate a comment if they already see someone else saying it)
Those are both very bad reasons for making commenting private.
1. A downvote system is sufficient to catch spammers, with explicitly moderation needed for edge cases. (And those edge cases would be applicable even in private commenting)
2. Harsh feedback is discouraged on Product Hunt because of the elitism. Having comments public will not discourage it. (C.f. Hacker News)
- prevent too much spam, moderation workload
- encourage honest (harsh) feedback that the product owner can take action on.
also if the same feedback comes in twice from 2 diff people, thats a great indicator. public comments do not allow that (since most people wont duplicate a comment if they already see someone else saying it)