>>though it's worth mentioning that the greatest difficulties are never, ever technical, they're always about people and feelings, which can surprise a lot of new managers
It can also frustrate developer-turned-managers. Dealing with software is in some ways easy because, for the most part, software is predictable: you get the same output for a given input. If you open your browser console and do:
console.log("Hello")
The output is always "Hello".
But if you go to a human and say hello, depending on their mood and feelings at that moment, you can get wildly different reactions.
P.S. I oversimplified, of course. The same function can give different results based on state, data, etc. But the point is, software is rational whereas humans are not always thus.
It can also frustrate developer-turned-managers. Dealing with software is in some ways easy because, for the most part, software is predictable: you get the same output for a given input. If you open your browser console and do:
console.log("Hello")
The output is always "Hello".
But if you go to a human and say hello, depending on their mood and feelings at that moment, you can get wildly different reactions.
P.S. I oversimplified, of course. The same function can give different results based on state, data, etc. But the point is, software is rational whereas humans are not always thus.