Technical workers solve technical problems not business problems. Upper management folks instead solve business problems. Our job as techies is to model/define the business problem in technical terms and then work on it. That's why they pay us and if some are not competent or proficient enough with their tech tools, that will reflect poorly on the quality of their finished product and copying and pasting won't always save the day for them. Also and this is very important, if they would like to grow professionally, they ought to work on their own and develop their skills organically or fear that they'll be stuck forever in the "apprentice" level for their whole career.