>she was told installing software yourself, "negates the vendor’s warranty."
Wait, installing software on a laptop negates the vendor's warranty? I thought the whole point of owning a general purpose computer rather than, say, some embedded device was the flexibility to install (and write) whatever programs you want.
This is why it shocks me that iPhone owners willingly give up this flexibility and even defend Apple for taking it away from them. I know it's not exactly a general purpose computer but it's pretty close.
I never intended to buy another general-purpose computer when I got an iPhone. I'm already responsible for tech support on enough devices--having Apple be root on one of my boxes, instead of me, is somewhat a relief, and I'd actually accept them extending that service to full-form-factor computers for people who ask for such a service.
Note that people can still be root on their iPhones if they wish--it's just not a supported configuration, because, unlike with a computer, "supporting" a phone has different connotations and more implied responsibilities for a company. Apple has never actively tried to stop people from jailbreaking their phones, they've just tried to stop people from blaming anything that happens after they do on them. It's like blaming a theme park for injuries you sustain if you blowtorch the restraining bars off yourself and jump from the ride when you're 50 feet in the air.
Apple has never actively tried to stop people from jailbreaking their phones...
Doesn't jailbreaking void your warranty? And then there's this quote:
Every iPhone update from iTunes disables Jailbreak. Every time Apple comes out with an update for iPhone, they find a way to prevent hackers from cracking the code again. Hackers then scramble to Jailbreak the iPhone again and release the new methods. That means if you like to download Apple’s iPhone updates, you are going to have to figure out each time how to Jailbreak your iPhone yes again. Do you really want to play this cat and mouse game?http://www.appleiphonereview.com/iphone-tutorials/iphone-jai...
Wait, installing software on a laptop negates the vendor's warranty? I thought the whole point of owning a general purpose computer rather than, say, some embedded device was the flexibility to install (and write) whatever programs you want.