Complaining about YODEL in the UK is like spitting in the ocean or saying "Comcast sucks" in the US. Everyone knows it, but yet it continues. Amazon UK has a permanent discussion thread titled "Yodel sucks" that is just stories about how Yodel lost/stolen/damaged/etc people's packages.
Here is today's 44 post discussion:
http://www.amazon.co.uk/forum/amazon/ref=cm_cd_tfp_ef_tft_tp...