Your standards and expectations are reasonable, but sometimes push comes to shove. You're describing a lot of intentionality of the seniors and management. Ask. Communicate. Share your concerns. Accepting the vast distance between the ideal and the reality is part of engineering. Bridging the gap is the other part.
I sympathize with your frustration, but no ideal place exists. My old team tried their hardest to get to the state you're describing for two years and got there. It was beautiful.
I have done it and Uber has frozen my account until I cough up the money. It has not been a fun month.
Funny thing is, I'm in a city where Uber is fighting a competition with Lyft. I've already converted six different people with my story. Clearly customer experience and retention is not their priority...
Uber charged me $95 out of nowhere and I've fought their customer service for a month without any satisfying resolution. I'm trying to delete my account but it's being blocked because I disputed the $95 charge.
For cases like Facebook or Google I have a friend who works there to sort things out, but I don't have any connection in Uber. It's so frustrating.
Dispute it with your card issuer. That's the only way to deal with such scum. Too many chargebacks will get them in trouble with their acquirer bank and threaten their ability to take payments.
It still doesn’t mean they’re immune, it will just take a ton of chargebacks before they get kicked out. I’m sure that they are tracking the metric and even a 0.1% increase in chargebacks (which is still huge considering their volume) will raise some eyebrows and make them reconsider treating their paying customers like garbage.
But how do you get there? You have to wait for some legitimately illegitimate charge and then get banned for life by invoking the chargeback, so ... how can that be scaled to impact Uber?
The only realistic shot at this is through shaming this behavior - the ability for monoliths to lock you out of large swaths of services is a serious, serious problem.
Most of us don't have personal vendettas against Uber or similar companies and want to take them down.
But if they do treat you like shit, then it should be your right (and duty) to fight back to discourage such behaviour in the future.
The goal isn't to take them down with tons of chargebacks, simply to make the chargeback rate correlate with the bad customer service. They clearly don't care about the latter but will definitely care about the former. If it does take them down however it won't be a big loss and will clear the space for a better competitor to step in.
I know this isn't contributing to the discussion, but Vimium extension is honestly my only reason to keep using Chromium-based browser. I should give this a try.
Location:Seattle, WA
Remote:No
Willing to relocate: Yes, but prefer to stay in Seattle.
Technologies: Lisp, Java, AWS, back-end,
Résumé/CV: https://www.linkedin.com/in/jacekkim/
Email: jacek.imagest@gmail.com, me@jacekim.dev
I've been in the industry for 7-8 years. I specialize in building reliable system with large scale. I'm passionate about distributed systems, and making things run more reliably than before.
I've worn many different hats throughout my life - farming, construction, odd-jobs, occasional P.I, helped with startups, large corps and projects, medium-sized projects as an engineer. I've had the most success as a software engineer. Cultural fit is big for me.
Beyond the experience and technical skills, here's what I bring to the table - I work well with people. I understand that in the end, software is written by the humans, and is used/read by the humans. I recognize that I'm being paid to provide value, and not to merely churn code. No, I'm not a lone rockstar developer nor do I aspire to me. I used to be, but not anymore.
I'm having a difficult time understanding the connection to Amazon. The article mostly enamors over how much Alibaba has impressively grown despite the trade war. After that follows baseless(i.e., without supporting evidence) predictions on what the Chinese tech tier would look like in next few years. But why is that relevant to Amazon? Is Amazon simply a poll to measure the size of a company for?
A Chinese company that is growing fast in China is not a great indication that it would fare well in international markets, or more specifically, American market. Amazon's size largely contributes to its hold on American market and its cloud sector. I wish the article would have discussed how Amazon fared in the trade war and went more detail on the comparisons of the cloud divisions.
I feel that the article could've been more focused without the attempt to tie in to Amazon.
I felt many of my frustrations echoed in the thread. There were a lot of mentions of Thinkpad and Lenovo series with linux - As a proud Dell owner for 7 years(may its rusty soul rest in peace) I am certainly intrigued and wanted to get a fresh take on it.
This thread essentially re-affirmed my aversion to the latest Macbook Pro models. I saw new hires using the later versions and I can repeat most sentiments expressed in that thread in my voice.
PascLeRasc's comment (https://news.ycombinator.com/item?id=18024812) pretty much echos my sentiment and my reasoning to get a 2015. I wanted to see if there were other alternatives or if it makes sense to get a 4-year-old model in 2019.
I have a late 2014 MBP and I am also looking at changing soon. The new XPS (7590) came out recently and the reviews are pretty good. It seems to be well compatible with Linux too[1]
Honestly if you work for a large company, you might start with your HR department. Corporations have a way for you to donate your time to volunteer as a tax benefit for them since they pay your salary while you volunteer. I regularly get e-mails from my HR department with opportunities based on search criteria I set.
Outside of that what interests you? It might be easier to find an opportunity to help people with something you already have as a hobby.
Out of everything I like this little alias the most:
cls="clear; ls"
It harkens back to DOS. Clearing the screen followed by ls happens surprisingly often, if not just to start things in "clean slate". I'm quite fond of it.
