At PagerDuty, we're building an alerting and incident tracking system that helps IT operations groups detect and respond to high-severity issues.
We're not like the thousands of monitoring systems out on the market. In fact, we don't do monitoring at all. Instead, we plug into existing monitoring systems and handle the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, auto-escalation of critical alerts, and incident tracking.
Our current product helps IT ops people know about critical problems as quickly as possible, collaborate as a team to fix problems quickly, and help track and improve incident response performance over time. Our vision is to expand into the event management space. This means treating data from monitoring tools as events and intelligently filtering and correlating events across monitoring tools in order to reduce the noise. It's like spam filtering for events: a critical problem, such as a bad deploy, will automatically alert the entire team via phone call, while a minor issue like a server going down in a fleet of 20 will only generate a low-priority email alert.
Why you should work with us:
We are different than many startups out there: we charge money for a product. Companies like Intuit, National Instruments, VMWare, Square and 37signals love our product; that's a lot to say for a system that frequently wakes our users up in the middle of the night. We're also fairly early stage (13 people plus a few interns). This combination means you'll get a market-rate salary plus a decent chunk of stock in a company that has already figured out product/market fit.
We put a very big focus on the user experience (UI/UX), since some of our core concepts can initially be confusing to people who don't have a lot of experience in the operations and support realm. We want to guide people to use best practices whenever possible. Our customers span a gamut of sizes, from small start-ups just trying to monitor their websites to enterprise clients like Heroku who have to monitor thousands of servers and deal with complex infrastructural issues. As a result, our UIs have to scale and be intuitive with a wide range of data. Simply put, we're solving problems no one else has solved before, and we're doing so by designing clean, elegant, easy-to-use UIs.
To apply, please send your resume to jobs@pagerduty.com.
At PagerDuty, we're building an alerting and incident tracking system that helps IT operations groups detect and respond to high-severity issues.
You know how there are thousands of monitoring systems out there? We don't do monitoring. Instead, we plug into all of the existing monitoring systems and handle the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, auto-escalation of critical alerts, and incident tracking.
Our current product helps IT ops people know about critical problems as quickly as possible, collaborate as a team to fix problems quickly, and help track and improve incident response performance over time. Our vision is to expand into the event management space. This means treating data from monitoring tools as events and intelligently filtering and correlating events across monitoring tools in order to reduce the noise. It's like spam filtering for events: a critical problem, such as a bad deploy, will automatically alert the entire team via phone call, while a minor issue like a server going down in a fleet of 20 will only generate a low-priority email alert.
Why you should work with us:
We are different than many startups out there: we charge money for a product. Companies love our product; that's a lot to say for a system that frequently wakes our users up in the middle of the night. Our revenue is growing steadily at more than 10% month-over-month since we launched in Jan 2010. Our customers include: Netflix, National Instruments, VMWare, NBC Universal, Square, Heroku, and 37signals. We're also fairly early stage (11 people, pre-series A). This combination means you'll get a market-rate salary plus a decent chunk of stock in a company that has already figured out its business model.
We have very interesting technical challenges. Our biggest challenge is engineering a system that never ever goes down. Since our customers rely on us to deliver their critical alerts, we are not allowed to go down ever. This means we've had to engineer a distributed system across multiple data centers that can survive a single data-center outage without skipping a beat. We're not done: we have a lot more work to do to ensure our system reaches the level of telephony reliability (five-nines). If you like engineering distributed fault-tolerant systems, join us.
To apply, please send your resume to jobs@pagerduty.com.
At PagerDuty, we're building an alerting and incident tracking system that helps IT operations groups detect and respond to high-severity issues.
You know how there are thousands of monitoring systems out there? We don't do monitoring. Instead, we plug into all of the existing monitoring systems and handle the people part of the equation: alerting (via phone, SMS, email), on-call scheduling for teams, auto-escalation of critical alerts, and incident tracking.
Our current product helps IT ops people know about critical problems as quickly as possible, collaborate as a team to fix problems quickly, and help track and improve incident response performance over time. Our vision is to expand into the event management space. This means treating data from monitoring tools as events and intelligently filtering and correlating events across monitoring tools in order to reduce the noise. It's like spam filtering for events: a critical problem, such as a bad deploy, will automatically alert the entire team via phone call, while a minor issue like a server going down in a fleet of 20 will only generate a low-priority email alert.
Why you should work with us:
We are different than many startups out there: we charge money for a product. Companies love our product; that's a lot to say for a system that frequently wakes our users up in the middle of the night. Our revenue is growing steadily at more than 10% month-over-month since we launched in Jan 2010. Our customers include: Netflix, National Instruments, VMWare, NBC Universal, Square, Heroku, and 37 signals. We're also fairly early stage (11 people, pre-series A). This combination means you'll get a market-rate salary plus a decent chunk of stock in a company that has already figured out its business model.
We have very interesting technical challenges. Our biggest challenge is engineering a system that never ever goes down. Since our customers rely on us to deliver their critical alerts, we are not allowed to go down ever. This means we've had to engineer a distributed system across multiple data centers that can survive a single data-center outage without skipping a beat. We're not done: we have a lot more work to do to ensure our system reaches the level of telephony reliability (five-nines). If you like engineering distributed fault-tolerant systems, join us.
To apply, please send your resume to jobs@pagerduty.com.
There's a good reason for that: when AWS has problems, we are under very heavy load because many of our customers are on AWS. The last thing we want to do at that point is an emergency flip to a secondary provider.
PagerDuty (http://www.pagerduty.com) is hiring both interns and full-time software engineers. We're still quite small - 5 people. We're located in the SOMA district of San Francisco.
The poster is assuming that once a YC startup is funded with a convertible note with no cap and no discount, that all other notes in the round will be at similar terms (and thus small angels won't be able to afford to participate in the deal). Maybe he doesn't realize that you can raise an angel round with different terms for different investors.
Personally, I don't think many YC companies in the batch will be able to raise an entire round with no cap, no discount. However, the $150K investment from SV Angel/Yuri will help companies negotiate better deal terms than they would have otherwise obtained.
His email is listed in his account profile. If you're interested in hiring him, I'm sure he'd be more than glad to tell you where he's located. However, you have to understand that for privacy reasons, some people may not want to include private information such as location on a sensitive post like this.
I know, that's a perennial problem with Ask HN submissions. Of course privacy is an issue, but often it's hard to suggest answers about a situation that could be anywhere (especially with legal-type questions).
We have a simple integration API and we can also integrate with any system that can send email. Regarding the integration, just shoot us an email: support@pagerduty.com.
Was looking for it too, found it: http://www.pagerduty.com/docs/api/api-documentation took a while, though -- in my opinion, a link to the API documentation is important enough to put in the footer, maybe next to or under "integration guides".
