This poem is my favorite description of this pattern, because it focuses on the the bad communication that creates the problem. Regardless of the intent of the people involved, gradually filtering out important information at each level as people try to please their superior guarantees a GIGO mess for the that the people at the top. As the poem says, "this ... is how shit happens",
Adopting something like the airline industry's "no-blame" culture that focuses on getting accurate reports by explicitly not focusing on blame might help avoid the natural tendency to eventually fall into this pattern.
And they spoke among themselves, saying, "It is a crock of shit, and it stinketh."
And the workers went unto their Supervisors and said, "It is a pail of dung, and none may abide the odour thereof."
And the Supervisors went unto their Managers, saying, "It is a container of excrement, and it is very strong, such that none may abide by it."
And the Managers went unto their Directors, saying, "It is a vessel of fertiliser, and none may abide its strength."
And the Directors spoke amongst themselves, saying one to another, "It contains that which aids plant growth, and it is very strong."
And the Directors then went onto the Vice Presidents, saying unto them, "It promotes growth and is very powerful."
And the Vice Presidents went unto the President, saying unto him, "This new plan will actively promote the growth and vigour of the company; with powerful effects."
And the President looked upon the Plan, and saw that it was good.
http://web.mnstate.edu/alm/humor/ThePlan.htm
This poem is my favorite description of this pattern, because it focuses on the the bad communication that creates the problem. Regardless of the intent of the people involved, gradually filtering out important information at each level as people try to please their superior guarantees a GIGO mess for the that the people at the top. As the poem says, "this ... is how shit happens",
Adopting something like the airline industry's "no-blame" culture that focuses on getting accurate reports by explicitly not focusing on blame might help avoid the natural tendency to eventually fall into this pattern.