Collecting clients other people hosed is an easy business. Except, entrenched incompetence may still pine for the convenience of a quick sometimes-broken kludge (some folks expect everything to be glitched half the time).
I definitely understand why some techs just stop caring about customer opinions. You'll know when you are in a senior role when one starts to fantasize about being a Plumber. =3
I definitely understand why some techs just stop caring about customer opinions. You'll know when you are in a senior role when one starts to fantasize about being a Plumber. =3