True enough. I deal with "enterprise" software all the time, and I found that it is all horrific. Terrible UIs, almost invariably terrible performance, chronic instability. I'm afraid that, if Steve is right and that to build something good it must be built for the builder, there will never be good "enterprise" software.

Also: requirement gathering in that market is just as frustrating as Steve says it is in the consumer market. I've dealt with lots of people who ask for features and then change their minds or realize they didn't really know what they wanted.